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Contact 21st Mortgage Customer Service with Questions


We'll make every attempt to get back to you within one business day.


By Phone

Phone:    800-955-0021


Mon-Th:  8am to 9pm (ET)

Friday:     8am to 8pm (ET)

By Mail

21st Mortgage Corporation
ATTN: Customer Service
620 Market Street
Knoxville, TN 37902

Payments

21st Mortgage Payment Processing Center
PO Box 148
Memphis, TN 38101

Payoff Quote

Need a Payoff Quote?
Generate a payoff quote by visiting our  Online Account Access.

General Inquiries

21st Mortgage Corporation
ATTN: Customer Inquiries
620 Market Street
Knoxville, TN 37902

. . . or leave us a message


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Need a specific department?

Marketing/Retailer Relations

620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 1157
Credit Applications Fax: 877-312-2100
Marketing Fax: 800-209-1575
Email

Mortgage Brokers

620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 1770
Fax: 800-286-0836
Email

Inventory Finance

620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 2999
Marketing Fax: 800-209-1575
Email

Mobile Home Community Lending

620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 2902
Fax: 866-687-3819
Email

21st Insurance Agency

620 Market Street - Suite 100
Knoxville, TN 37902
Phone: 865-292-2120 / 800-615-0681
Fax: 865-292-0043 / 866-761-2100
Email

Commercial Insurance

PO Box 410679
Kansas City, MO 64141-0679
Phone: 888-470-8546
Fax: 913-652-3977
Email

Titling

620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 2945
Marketing Fax: 866-230-6119
Email

Direct Lending

(Person to Person & Refinancing)
620 Market Street
Knoxville, TN 37902
Phone: 800-955-0021 ext 1456
Fax: 888-440-4520
Email