How Can We Assist You?


Loan Payoff

Hours: Mon-Fri 8AM-8PM (ET)
Phone: 1-800-955-0021 ext 2900
Fax: 1-877-830-3100

Cashiers checks can be sent to:
Postal Service
21st Mortgage Payment Processing
PO Box 477
Knoxville, TN 37901
ATTN: Payoff dept.

Overnight
21st Mortgage Payment Processing
620 Market Street, Suite 100
Knoxville, TN 37902
ATTN: Payoff dept.

Fee Schedule

Subordination Fee for Second Mortgages
(Not applicable for the following states: AL, IA, MN, MO, OH, NJ, WA, WV and WY)
    -$200 for Approved Applicants

New York Land/Home Schedule of Fees
    -Late Fees - lesser of 2% or contract amount
    -Check by Phone Fees - $2
    -NSF Fee - lesser of $20 or contract amount

To Arrange A Payment

Phone: 1-800-955-0021

Monday-Thursday
8:00 am to 9:00 pm (ET)
Friday
8:00 am to 8:00 pm (ET)

Online/Phone Payments

Phone: 1-866-380-0373
Online: Account Access website
We accept electronic payments from your checking or savings account (consumer or business).
Please note: We are no longer able to offer payments through credit cards.